Returns & Exchanges

At Dalidash, we strive for the highest quality in every bite; however, due to the perishable nature of our food products, we can only accept returns on items that arrive damaged or incorrect. Please contact us within 48 hours of delivery to ensure a swift resolution for your order.

1

Contact Support

Email our customer care team within 48 hours of receiving your order, providing your order number and a brief explanation of the issue.

2

Provide Documentation

Attach clear photos of the damaged product and the original packaging to help us process your claim and improve our shipping standards.

3

Verification Review

Our quality assurance team will review your request within 2 business days to verify the defect or error against our freshness guarantee.

4

Refund or Replacement

Once approved, we will either ship out a fresh replacement at no extra cost or issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing